Master Series - Coaching Managers
Human resource professionals face challenges every day and dealing with problem managers is one of the most critical. Poor managers create a poor working culture and are generally ineffective, thus impacting the workforce’s productivity and the organization’s bottom line.
While management problems are common, getting managers to change is very difficult as they normally just do not accept the fact that the problem is theirs (usually blaming the employee) nor are they willing to change.
In this master series presentation, Dr. Jerome Osteryoung will review the steps necessary to help managers begin to understand how their behavior is impacting the problem and provide strategies for improvement/correction.
Understanding the real issue, is the first step to fixing the problem. Once the problem is understood and the culpability established, the next step is to coach the manager to determine the appropriate solution. When the manager develops his or her own solution to the problem the results are much more powerful then providing him/her with the answer. However, getting the manager to come up with the solution requires skills that will be covered in this presentation.
Objectives/Areas of Focus
- Provide effective coaching strategies to address poor performing managers
- Understand the importance of how managers impact their team’s and ultimately the organization’s performance
- Develop action plans and time lines to address poor performing managers and ensure progress is being made.
Location: Capital City Country Club
Time: 7:30 am registration – session begins at 8:00 am and ends at 10:00 am
Dr. Jerome S. Osteryoung
Dr. Osteryoung has his own consulting company providing services to both large and small businesses. From 2008 to 2012 he was the Director of Outreach Services of the Jim Moran Institute for Global Entrepreneurship in the College of Business at Florida State University, the Jim Moran Professor of Entrepreneurship (Emeritus); and Professor of Finance (Emeritus). He was the founding Executive Director of the Jim Moran Institute and served in that position from 1995 through 2008.
Dr. Osteryoung received an undergraduate degree in Industrial Engineering from Georgia Tech, an MBA from the University of South Florida, and his doctorate from Georgia State University. He consults with entrepreneurs throughout the State of Florida. Over the last fifteen years, he has directly assisted over 3000 entrepreneurs.
He has written eight books, including in 2003 the book So You Need to Write a Business Plan (which is available on Amazon.com). Jerry’s Recipes for Success – an Entrepreneurial Cookbook (published January 2004) is a compilation of 100 of his best articles along with commentaries from entrepreneurs. His new book (2011) with Tim O’Brien is entitled, If You Have Employees, You Really Need This Book! This book is an Amazon Best Seller.
This presentation has been approved by SHRM and HRCI for 2 credits
Registration begins at 7:30 a.m. and Continental Breakfast is provided.
Thank you to our sponsors for this event:
Bert Pope & Associates LLC